FAQs

If you may have queries about our unique and handcrafted polymer clay jewelry pieces, this page is designed to provide you with quick and comprehensive answers to my most commonly asked questions. Whether you're curious about the crafting process, care instructions, or ordering details, you'll find the information you need right here. Explore the FAQ section below to enhance your experience, and if you can't find the answers you're looking for, feel free to reach out to me with direct inquiries here.

Each piece is handcrafted using a thoughtful mix of materials, including polymer clay, resin, acrylics, gold leaf, and other pigmented art mediums that bring texture and color to life. I also use hypoallergenic findings and components to ensure comfort for sensitive ears. Every material is chosen with care to create jewelry that’s not only beautiful but also wearable and lasting.

All earring accessories are suitable for sensitive ears. We use components that are either 14K, 18K, or 24K gold plated, sterling silver, or surgical stainless steel. Larger metal components are also coated in a preserving wax the creates a hard protective coating.

Polymer clay is surprisingly strong and flexible when properly cured, making it an excellent material for long-lasting jewelry. While lightweight and comfortable to wear, it’s also resistant to cracking under normal use. That said, like any handcrafted accessory, it should be handled with care—avoid bending, dropping, or exposing it to extreme heat or moisture to help preserve its beauty for years to come.

Yes! Comfort is a priority in every piece I create. Polymer clay is naturally lightweight, and on average, Anam Cara Clay Goods earrings weigh less than a U.S. quarter—typically between 2 to 4 grams. Even styles that include additional metal components remain easy to wear. Whether you're dressing up or keeping it casual, you can enjoy bold, beautiful designs without the weight.

Caring for your polymer clay jewelry is simple and helps keep it looking beautiful for years to come. Keep your pieces clean and dry, avoid exposure to water, oils, perfumes, or prolonged sunlight, and store them safely when not in use. Though durable, polymer clay is still handmade and should be handled with care—especially pieces with delicate shapes or added components.
For detailed care instructions and tips, visit the Jewelry Care Guide to learn more about how to protect your pieces and honor the artistry behind them.

Most orders ship with standard delivery and typically arrive within 3–7 business days. If there’s ever a delay in processing your order, I’ll personally reach out to keep you informed. Your patience means the world, and I always want you to know where your special piece is on its journey to you!

Yes! If you’re within 25 miles of Waynesboro, I’m happy to coordinate a convenient pickup spot or arrange a porch drop-off for you. Just reach out after placing your order to set up the details!

Not at this time—but I do ship to all 50 U.S. states. If international shipping becomes available in the future, I’ll be sure to share the news with my community!

At Anam Cara Clay Goods, I want you to love your jewelry! If for any reason you’re not completely satisfied, please contact me within 14 days of receiving your order to discuss a return or exchange. Items must be returned in their original condition and packaging. Due to the handmade nature of the pieces, customized or personalized orders are final sale. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Once your return is received and inspected, I’ll process your refund or exchange promptly.

You bet! Creating custom jewelry is one of my favorite things. Whether you’re looking for a unique gift, bridal jewelry, or a special keepsake, custom designs offer something truly personal and meaningful. I offer a free one-on-one consultation to discuss your vision. Once you confirm your order, a 10% deposit of the quoted price is required to reserve your spot. Custom orders typically take 20–30 days to complete before shipping.
If you’re interested, please check out the Custom Jewelry page to get started. Please note that custom orders are non-refundable and non-exchangeable. If your order arrives damaged during shipping, contact me promptly so we can discuss possible repairs or replacements.
For detailed care instructions and tips, visit the Jewelry Care Guide to learn more about how to protect your pieces and honor the artistry behind them.

Some items can be restocked or made to order, but since many of my pieces are one-of-a-kind, not all can be replicated exactly. If there’s a sold-out pair you really love, please reach out to me—I'd be happy to discuss options and see what’s possible!

I’d love to connect with you! Anam Cara Clay Goods is available for wholesale through Faire, making it easy and convenient to bring my handcrafted polymer clay jewelry to your shop.
You can also visit the Wholesale page to learn more about the process and see where Anam Cara is currently carried. If you have any questions or want to reach out directly, feel free to get in touch—I’m always happy to chat with fellow shop owners who value handmade artistry and soulful design.

You can always see where Anam Cara Clay Goods is popping up next by visiting the Events & Markets page on our website. There, you’ll find a list of upcoming shows, workshops, and pop-up events—perfect for planning your next in-person shopping experience!
Want to be the first to know about new events, exclusive releases, and behind-the-scenes updates? Join our email list and get the scoop before everyone else. Sign up today!

A Note from Julie:

Each piece of Anam Cara Clay Goods jewelry is handmade with care, which means no two pieces are ever exactly the same—and that’s part of their charm! While I do my best to represent each product accurately in the photos, slight variations in color, pattern placement, or texture may occur. These natural differences are a reflection of the handcrafted process and do not affect the quality, value, or durability of your jewelry.

If you have any questions or concerns about a specific piece, please don’t hesitate to reach out! I’m always happy to chat—just send me a message directly at anamcaraclay@gmail.com.